Sonia Harcourt arrives at a house for a scheduled massage appointment with her client Kelly but is surprised to be greeted by Kaiia Eve instead. Since Sonia doesn't have a refund policy, she asks Kaiia if she'd be willing to go through the massage instead. Sonia came all the way here, and since it's already paid for, Kaiia might as well grab it while it's hot! Spencer Bradley arrives at a wellness center where she has an appointment with a masseuse, Andi Rose. Spencer hints that she's interested in the 'Word of Mouth Special', and Andi says that she's happy to give Spencer special attention in any area where she's tense! Maddy May leads her regular massage client, Jessica Ryan, into the studio. She asks Jessica why it's been so long since her last visit- is everything going okay?